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Overall score
3.6/ 5
SME Fit2/5
tiered pricing with step cliff + free trial
JTBD4/5
solid named JTBD
Integration5/5
API + Zapier + 8 integrations
Trust3/5
growing, founded 2023
Quality4/5
4.5 on G2 (60 reviews)
Compliance4/5
SOC 2 + GDPR
About
Chatbase lets businesses build custom AI chatbots trained on their own data such as websites, PDFs, and Notion docs. The chatbots can be embedded on websites, integrated via API, or deployed in Slack and WhatsApp for customer support and lead capture.
Best for: Businesses wanting a no-code custom GPT chatbot trained on their docs and site.
Pricing
| Tier | Monthly | Annual /mo | Billing | Notes |
|---|---|---|---|---|
| Free | Free | Free | flat | 50 messages/mo; 1 AI agent; basic model; 400KB training |
| Hobby | $40 | $40 | flat | 1500 messages/mo; 1 agent; unlimited links; API access; 20MB training |
| Standardmin 3 seats | $150 | $150 | flat | 10000 messages/mo; 2 agents; 3 seats; advanced analytics; 40MB training |
| Promin 5 seats | $500 | $500 | flat | 40000 messages/mo; 3 agents; 5+ seats; priority support; 60MB training |
| Enterprise | — | — | flat | Custom limits; SLA; dedicated CSM; SSO · Contact sales |
Key features
- Train chatbot on URLs and files
- embed widget on websites
- lead capture forms
- multilingual support
- analytics dashboard
Integrations
SlackWhatsAppZapierShopifyWordPressMessengerStripeCalendly
Trust & compliance
- Stage range
- Solopreneur → Seed
- Founded
- 2023
- Status
- active
- SOC 2
- yes
- GDPR
- yes
- Data residency
- us
- External rating
- 4.5 on G2 (60 reviews)
- Last verified
- Apr 2026
Reviews
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