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Overall score
4.5/ 5
SME Fit5/5
flat pricing + free tier
JTBD3/5
moderate JTBD clarity
Integration5/5
API + Zapier + 8 integrations
Trust5/5
mature, founded 2017
Quality4/5
4.6 on G2 (100 reviews)
Compliance3/5
GDPR
About
Kommunicate is an AI-powered customer support chatbot and live chat platform that lets businesses build conversational bots using a visual builder or generative AI trained on their content. It supports website, mobile app, and WhatsApp channels.
Best for: Mid-market companies needing a hybrid AI chatbot and human live chat solution.
Pricing
| Tier | Monthly | Annual /mo | Billing | Notes |
|---|---|---|---|---|
| Lite | $100 | $100 | flat | Up to 2 team members; chatbot builder; integrations |
| Advanced | $200 | $200 | flat | Up to 5 team members; AI chatbot; automation; analytics |
| Enterprise | — | — | flat | Unlimited team members; premium support; advanced security; API access · Contact sales |
Key features
- Generative AI chatbot training
- visual bot builder (Kompose)
- live chat handoff
- multilingual support
- mobile SDKs
Integrations
WhatsAppMessengerZendeskSalesforceHubSpotShopifyDialogflowSlack
Trust & compliance
- Stage range
- MVP → Growth
- Founded
- 2017
- Status
- active
- SOC 2
- unknown
- GDPR
- yes
- Data residency
- us
- External rating
- 4.6 on G2 (100 reviews)
- Last verified
- Apr 2026
Reviews
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